Custom CRM Development for Teams That Outgrew Spreadsheets
We build CRM and internal systems around the way your business actually works — leads, deals, orders, tasks and repeat sales in one place, integrated with the tools your team already uses.
Off-the-shelf CRM fails for the same two reasons: it forces a process that is not yours, and the licence cost keeps growing with the team. A custom system inverts both — it fits the process, and it is an asset you own.
Discuss your CRMWhat we build
- Sales pipelines that mirror your real stages, with the fields and rules your managers need instead of a generic template.
- Order and fulfilment workflows connecting the sale to stock, delivery and invoicing.
- Role-based access, so a manager, an accountant and an owner each see exactly what they should.
- Automation for the repetitive steps: status changes, reminders, document generation, notifications.
- Dashboards and reports that answer the questions you actually ask on Monday morning.
- Integrations with email, telephony, messengers, payments, accounting and your website's forms.
Who this is for
- Teams running sales across spreadsheets, messengers and memory, where deals quietly disappear.
- Businesses paying per-seat for a CRM they use a fraction of, and still doing the important parts by hand.
- Companies whose process is genuinely specific — service scheduling, B2B pricing, multi-step approvals — and never fits a boxed product.
How we work
Process mapping
We sit with the people doing the work and map the real flow, including the exceptions everyone handles manually. This stage decides whether the system gets used or abandoned.
Prototype of the core flow
One pipeline, working, in weeks rather than months. The team tries it on real deals before we build the rest.
Build and integrations
The full system, connected to the channels where your leads and orders already arrive, with data migrated from whatever you use today.
Rollout and support
Training, a short period of running the old and new process together, then ongoing development as the business changes.
What changes
The measurable result is time returned to the team and deals that stop falling through the gaps between tools.
- Every lead lands in one place with an owner and a next step.
- Repetitive administration handled by the system instead of by your best people.
- Real numbers on conversion by stage, by manager and by source.
- No per-seat licence growing every time you hire.
Technology
We build on Next.js and TypeScript with PostgreSQL, deployed to your cloud account. You hold the repository and the database, and the system can be extended by any competent team — including one that is not us.
Frequently asked questions
- Why build a CRM instead of buying one?
- Buy when your process is standard and you need it tomorrow. Build when the process is your competitive advantage, when per-seat costs are compounding, or when the boxed product forces workarounds that cost more than the licence.
- How much does a custom CRM cost?
- A working system covering one core process typically starts around 6 000 EUR. Larger platforms with several roles and deep integrations run from 15 000 EUR. There are no per-user fees afterwards.
- How long before the team can use it?
- The first working pipeline is usually in production within 4 to 6 weeks. We deliberately release early so the system is shaped by real use rather than by assumptions.
- Can you migrate our existing data?
- Yes. Contacts, deals, order history and files are migrated from spreadsheets or your current CRM, with the mapping agreed before anything moves.
- What can it integrate with?
- Email and telephony, Telegram and other messengers, payment providers, accounting software, marketplaces, and the forms on your own website. If a system has an API, it can be connected.
- What happens if we stop working with you?
- Nothing breaks. The code, the database and the hosting account are yours. That is the point of building rather than renting.